Frequently Asked Questions

How do I receive the card?

We mail the cards USPS

How do you regulate people that want to take advantage of the system by purchasing multiple cards.

Every time an order is made we have a database that runs a check on a persons name and address, and if we already sold a card to that address, name, phone number or e-mail we receive a message telling us to take a look at this particular order.  If we decide that the person is in fact purchasing multiple cards we will refund his/her order and let them know why.  Also if one of our affiliates discovers this than we can contact the other affiliate and tell them not to honor  a particular card.

Can the other companies access my information?

Our affiliates have access to your first initial, last name and, if you decide, e-mail.

Do I have to submit a picture of myself?

No you do not, although our affiliates can ask you for identification.  Alternatively, you could submit a picture of anything and we will put it on the card.

What if the other facilities do not want to be a part of the program anymore?

If they decide, they can opt out and we can no longer sell cards with access to their facility, although they still have to honor the cards we have already sold.

What if you don’t use all the punches?

Our agreement with the facilities expressly states that they get paid per card sold.  Unfortunately, we can not refund you for any unused punches.

What if my card gets lost in the mail?

If your card does get lost in the mail, we will issue you a new card, and invalidate the one that was lost in the mail.

How long is the card good for?

3 months, although we tack on another two weeks for shipping time.

Any more questions feel free to ask us